Privacy Policy

Who This Policy Covers

This Privacy Policy explains how Casa Vida Painting LLC ("we," "us") collects, uses and shares information when you visit this website or contact us through it.

Information You Give Us

When you fill out a form to ask for an estimate, we collect what you type: your name, your phone number, your email if you add it, where the project is, the kind of work you need and any message. The form also records whether you used the English or Spanish version of the site, so we can reply in your language, and whether you sent it from one of our offer pages, so we can apply the discount.

Only your name and phone number are required. Please do not put sensitive details in your message, such as account numbers or health information. We do not need them to give you an estimate.

Information Collected Automatically

Like almost every website, our web host keeps standard server logs when you visit, such as your IP address, browser and device type, and the pages you request. It uses them to keep the site running and secure.

Cookies and Tools on This Site

Our own website does not set cookies. It keeps one small note in your browser's session storage after you see or close the "before you go" offer, so the offer shows only once per visit. That note is deleted when you close the tab and is never sent anywhere. The color preview tool and the before-and-after photos work on your screen only and send nothing anywhere.

We do not use analytics tools, advertising pixels, social media pixels, session recording or heatmap tools on this site. If we add one, we will update this policy and the date above.

How We Use Your Information

We use what you send us to reply to you, give you an estimate, schedule your project and follow up about the work. We do not sell your information.

Who We Share It With

• Our web host, which keeps the server logs.
• A form delivery service, which receives what you typed and passes it to our email inbox.
• Authorities, when the law requires it, such as a valid court order.

Text Messages (SMS)

If you give us your phone number, we may call or text you about your request at that number.

Our forms also have an optional checkbox for text messages. If you check it, you agree to receive text messages from Casa Vida Painting LLC about your request and your project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of purchase: you never have to check the box to send the form or to hire us. We do not share your number or your consent with third parties for their own marketing.

Your Choices

• See or correct your information. Contact us and we will tell you what we have and fix anything that is wrong.
• Delete it. Contact us and we will delete what you sent us, unless we need to keep it for a legal or business reason.
• Text messages. Reply STOP to any text from us, or let us know.
• Your browser. Most browsers let you block or delete cookies.

Children's Privacy

This site is meant for adults looking for painting or construction work for their home or business. We do not knowingly collect information from children under 13.

How Long We Keep It

We keep your information as long as we need it to handle your request, serve you and keep basic business records. You can ask us to delete it sooner.

Security

The site uses an encrypted connection (HTTPS) between your browser and our server. No system is perfect, so we cannot promise complete security.

Changes

We may update this policy. The date above shows when it last changed.

Contact Us

Casa Vida Painting LLC
Pasco, WA
Email: office@casavidapainting.com
Phone: (509) 521-2550

This notice is general information, not legal advice.